Shipping Policy

  1. Order Processing
    All orders are processed within 1-2 business days, excluding weekends and public holidays. Orders placed after the daily cutoff time may be processed on the following business day.

  2. Shipping Timeframe
    The estimated delivery timeframe is between three (3) to eleven (11) working days from the date of dispatch. Delivery times vary depending on the destination postal code and logistical factors.

  3. Shipping Methods and Carriers
    Korbi LED partners with reputable logistics providers to ensure safe and timely delivery. Customers will receive tracking information once the shipment is dispatched.

  4. Shipping Costs
    Shipping charges, if applicable, will be displayed at checkout. Korbi LED may offer free shipping promotions subject to terms and conditions.

  5. Delivery Restrictions
    1. Shipments are limited to valid and deliverable addresses within India.
    2. Delivery to P.O. boxes, parcel lockers, or addresses without proper street information may not be possible.

  6. Order Tracking
    Customers can track their orders via the courier website using the provided tracking number. Korbi LED may also offer tracking updates via email or SMS notifications.

  7. Lost or Damaged Shipments
    Korbi LED is not responsible for delays or lost shipments caused by third-party carriers or circumstances beyond its control. Customers should report missing or damaged packages promptly to customer service.

  8. Customs and Import Duties
    All applicable customs duties, taxes, and import fees are included in the product price or shipping costs.